Vhi Hospital@Home successfully receives JCI Accreditation for the 5th time

“We are delighted that Vhi Hospital@Home has once again achieved JCI reaccreditation, reaffirming our unwavering commitment to quality and patient safety. While these values have always been at the heart of our culture, JCI accreditation allows us to publicly demonstrate our dedication to delivering high-quality care. HCI has been an invaluable long-term partner, helping us build, implement, and grow a robust Quality and Safety Management System that seamlessly integrates JCI standards into our daily operations. Their expertise and support have been instrumental in our journey to becoming a leader in clinical homecare.”

Catherine Ginnell

National Operations Lead Care@ Home, Vhi

Background

Vhi Hospital@Home is a consultant-led service allowing suitable patients to leave hospital earlier and continue certain treatments in their own home under the care of Vhi Hospital@Home’s nurses and doctors.

Since first achieving accreditation in 2013, Vhi Hospital@Home became the first home care provider in Europe to receive the prestigious Joint Commission International (JCI) accreditation, widely recognised as the gold standard in global healthcare.

Over a decade later, HCI has played a vital role in supporting Vhi Hospital@Home in embedding and upholding these internationally recognised JCI Accreditation Standards for Home Care. This commitment to excellence and continuous improvement has led to Vhi Hospital@Home to successfully achieve JCI reaccreditation five times, a testament to their unwavering dedication to patient safety and continuous quality improvement.

Objectives

Continue to enhance Vhi Hospital@Home’s Quality and Safety Management System in line
with, and to fulfil the JCI Accreditation Standards for Home Care and best practice in general.
Conduct monthly tracer audits to identify Quality Improvement Plans (QIPs) to address any gaps
in compliance.
Provide monthly onsite and offsite Quality and Safety Support.
Conduct annual Culture of Safety Staff Survey.
Conduct Quarterly Quality and Safety Reviews.
Provide guidance and support to Vhi Hospital@Home in preparing for their JCI Accreditation Surveys.

Solution

In order to support the Vhi Hospital@Home to embed a QSMS in line with, and to sustain JCI Accreditation, HCI provided the following solution:

Dedicated Quality and Safety Specialist

Detailed Project and Work Plan

Monthly Quality and Safety Tracers Audits

Development of QIPs

JCI Action Plan.

Update of Policies and Procedures

Culture of Quality and Safety Surveys

Quarterly Quality and Safety Reviews

Support with JCI Document Preparation

Mock JCI Survey

Outcome

Through its longstanding partnership with HCI, Vhi Hospital@Home has successfully achieved JCI reaccreditation for the fifth time, reaffirming its position as a leader in healthcare. This achievement reflects a deeply embedded culture of quality, patient safety, and clinical excellence within the organisation. HCI’s expert support, including tracer audits, QIPs, policy and procedure updates, and mock surveys, has helped to embed the JCI processes within Vhi Hospital@Home.

This achievement strengthens Vhi Hospital@Home’s reputation, ensuring safe, high-quality care and setting a benchmark for excellence in the clinical home care sector.

Benefits of JCI Accreditation

Ensures Vhi Hospital@Home operates a best practice QSMS, preparing for future regulation of the
home support sector.
Strengthens Vhi Hospital@Home’s reputation by positioning them alongside top healthcare providers.
Establishes structured processes that drive continuous quality improvements across the service.
Enables benchmarking against other internationally accredited JCI organisations.
Demonstrates to the public that quality and patient safety are core values at Vhi Hospital@Home.

Benefits of Partnering with HCI

Having HCI’s continuous expert support, makes JCI a full cycle experience, embedding the standards within the organisation and maintaining the focus on patient safety and quality improvement.
Regular tracer audits sustain a focus on JCI standards, making patient safety an ongoing priority.
Structured QIPs enhance operational efficiency, providing a clear roadmap for continuous
improvement and optimised resource allocation.
Provides verifiable audit records and QIP data as evidence of continuous improvement for
accreditation.
HCI’s ongoing expertise reduces accreditation related stress and streamlines the process.
Mock surveys proactively identify and address potential issues before the JCI survey.
HCI provide a consistent resource for JCI knowledge.