Healthcare Incident Reporting System

Easy reporting of incidents, complaints and positive feedback

Healthcare incident reporting is crucial. Each incident reported presents an opportunity to improve patient care. To encourage reporting, healthcare providers should make the process as easy as possible.

Occurrence Reporting is an online portal developed by HCI that allows your staff to easily report any incident, risk, complaint, learning, or positive feedback through a dynamic reporting form by clicking on the Occurrence Reporting icon in the HCI Knowledge Portal. There is no need to log in to another system.

All completed forms are uploaded immediately to the Quality Management Information System (QMIS) and the appropriate person is notified via an email alert. Data around any reported occurrence can be viewed in our real time data intelligence portal, QualSIP.


Our Promise to You

Easily Accessible

Access to the Occurrence Reporting is provided through an icon in the HCI Knowledge PortalTM, which is available on the desktop.


The occurrence reporting form categories are fully customisable to your requirements and classifications.

Photo Attachments

Staff can easily add photos or documents to the forms as evidence of the occurrence.

Improve Incident Reporting

The easily accessible occurrence reporting form promotes increased levels of incident reporting.

Data Analysis

Data Analysis for Occurrence Reporting is readily available in QualSIPTM, HCI’s Quality and Safety Intelligence Portal.

Improve staff QMIS Interaction

Removes the barriers to occurrence reporting by providing easily accessible, simple forms that will Improve staff interaction and utilisation of the QMIS.

Our Occurrence Reporting Portal Specialist

Megha Maloo

Quality Information Systems Specialist

Phone: +353 (0)1 629 2559


To learn more about how we can help, get in touch today.