Webinar: Importance of Process Mapping and Re-engineering as a first step to Digital Transformation
Introduction
This webinar is hosted by Clare Harney, Director of Digital Transformation at HCI.
In this webinar, Clare discusses the importance of process mapping as a first step to digital transformation. Clare provides an overview of healthcare as a Complex Adaptive System (CAS), how to map out and improve a process in a CAS and how to find inefficiency, risk and bottlenecks in current processes.