Internal Quality and Safety Audit for Residential Care

Introduction

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Technical Officer at HCI. Oonagh provides nursing homes with an overview of the tools and techniques to support internal quality and safety auditing.

She discusses the requirements for an effective internal audit process, outlines the internal audit process, planning, preparation and methodology, provides an understand the reporting requirements of internal audits and offers guidance on utilising audit findings to improve your Quality and Safety Management System.