Webinar: General Healthcare Learnings from the Ockenden Review of the Shewsbury and Telford Hospital NHS Trust

Introduction

The Ockenden Review of the Shewsbury and Telford Hospital NHS Trust, which was released at the end of March, exposed shocking failures at every level throughout a healthcare service and those who were appointed to regulate them. The Review found that the service had failed to investigate, failed to learn, failed to improve and failed to safeguard patients who were at their most vulnerable, with the regulator providing false reassurance of the quality of the care being provided.

Although arising from a maternity service, this HCI webinar, facilitated by Oonagh Gilvarry, Chief Technical Officer at HCI, presents the key findings of the Shewsbury and Telford Hospital NHS Trust Review and considers the recommendations that have arisen and their application throughout all healthcare services.

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Presenter

Oonagh Gilvarry, Chief Technical Officer, HCI

As Chief Technical Officer, Oonagh is responsible for the development of Quality and Safety Management Systems that effectively address organisational regulatory requirements while meeting business needs. Through her evaluation of emerging research, tools and technologies, Oonagh ensures that best-in-market techniques are utilised throughout HCI services. Oonagh has been central to HCI’s work with regulatory bodies in the development of standards for key health and social care areas. Oonagh has substantial experience in the development and delivery of training programmes in the areas of Infection Prevention and Control, Risk Management, Governance Training, Internal Audit and Policy and Procedure Training. She also led out on the HCI Covid-19 Lookback Review Programme. Oonagh has lectured extensively within NUIG and is a qualified ISO Lead.