Webinar: Importance of Process Mapping and Re-engineering as a first step to Digital Transformation

Introduction 

An important part of integrating any new software solution is the initial process mapping phase. Taking the time to thoroughly review and manage the information workflow redesign can make all the difference when it comes to ensuring a smooth transition and a successful implementation of a new software.

This webinar, presented by Clare Harney discusses the importance of process mapping as a first step to digital transformation. The webinar will cover:

• It’s not about the technology, at least at first!
• Healthcare as a System
• Healthcare as a Complex Adaptive System
• Mapping and Improving a Process in a CAS
• Finding inefficiency, risk and bottlenecks in current processes
• How we do this

Presenter

Clare Harney

Clare is a national leader in the area of healthcare digital transformation with a very specific focus on quality, safety and regulation. She has worked as Director of Digital Health Transformation across the public and private sectors with HealthTech Ireland Association representing national and international Digital Health, Diagnostics and Medtech organisations.

Clare is a Programme Director and Adjunct Faculty at the RCSI, leading the new innovative postgraduate diploma in Leading Digital Health Transformation. Her focus on quality, safety and regulation stems from many years managing quality and information systems in acute care. Her work in the Health Information Directorate of the Health Information and Quality Authority (HIQA) included the development of governance and quality standards.

Clare has a MSc in Health Informatics from Trinity College Dublin, a BA in Management Information Systems from Dublin Business School and is an ISO 9001 accredited lead auditor.